Internet Journal

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Entries Tagged as 'Help desk software'

Live Chat Increase Sales!

June 3rd, 2006 · No Comments

Selling used to be so much harder than it is, but more effective!  In the early days of trading, people faced each other, convinced each other, exchanged wares and were all happy about the transaction.  Some would fail but most did not.  Why?  Because those who bought something had help in finding what they wanted.  […]

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Tags: Help desk software

Addressing Emotions: Live Chat and Customers

June 2nd, 2006 · No Comments

When people buy things, the decision to actually purchase is a combination of logic and desire. That latter half of the buying process is clinched and where the web seems to lacking – some heart.
If you leave a visitor on his own to buy from your site, what would encourage him to make the actual […]

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Tags: Leads generation · Help desk software

Improving Customer Service Through Help Desk Software

June 2nd, 2006 · No Comments

Help Desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues to the customer’s satisfaction. It is […]

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Tags: Help desk software