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Web Hosting: It’s All About The Support

May 3rd, 2006 · No Comments

Web hosting is yet another of the many Internet-related services that have grown popular of late. With companies and individuals wanting to have that ever-important Internet presence, hosting providers have come about here and there. Some are large companies that have achieved massive economies of scale. And then some are independent hosting re-sellers, providing essentially the same services as larger ones, only with re-branded packages and slightly different package offerings.

However, it should be stressed that Web hosting is too essential a service to just relegate to the cheapest available provider out there. With Web hosting, there are a few things a prospective web developer or co-locator should consider.

First is the support: While it may be tempting to just go online and sign up with the cheapest web hosting available, you are not necessarily sure of the support you are getting. So unless a company has a good track record, or you do personally know someone with positive recommendations, it’s best that you do your research.

You want your website to be up 24 hours a day and 7 days a week, and it’s best if you have your hosting provider on call in case some problems come up. In this regard, it would be good if you can host with an established company that’s within your vicinity, or at least in your state or country, for easy access.

Second is speed: You want your site not only to be accessible, but also to be fast-loading. You wouldn’t want your readers and prospective clients to have to wait several minutes for a webpage to finish loading, do you? In most cases, you can host anywhere without speed problems. But in some cases (though not very common), a certain country’s or continent’s major Internet pipelines could become congested, and sometimes websites that are hosted too far away might be slow-loading. This would be another argument for hosting where majority of your clients access from. Alternatively, you may set up your website with mirrors or live copies set across different servers, to distribute the load.

Next is search engine optimization: A buzzword these days, search engine optimization or SEO involves techniques that get your website at an advantage in terms of appearing at the top, or among top, results in search engine queries for the relevant keywords. Sites that are correctly and adequately optimized would have a higher chance of being visited, and thus assured of better traffic, and potentially higher monetization.

In this regard, Google, Yahoo and MSN, currently the most popular search engines, have their own systems of processing queries according to geographic location. In conducting searches within particular countries, the results relevant to that particular country are prioritized, and are displayed on top. Common among the three are the use of the country top-level domains of websites as indicators of that site’s location. Another relevant indicator is the I.P. address of the hosting provider, which are also geographically mapped. Therefore, it also makes sense to host in the country where you expect most of your search-engine readership to come from.

Whether it’s support, accessibility, and search engine discoverability, it does make sense to host within the country that you expect your readership to be. Hence, while web hosting seems to be more of a generic service these days, and while the Internet is a global marketplace, prospective web developers should still consider geographic boundaries when going for web hosting.

Tags: Web hosting

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